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Are perspective‐taking outcomes always positive? Challenges and mitigation strategies
Author(s) -
Hoplock Lisa B.,
Lobchuk Michelle M.
Publication year - 2019
Publication title -
nursing forum
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.618
H-Index - 36
eISSN - 1744-6198
pISSN - 0029-6473
DOI - 10.1111/nuf.12413
Subject(s) - perspective (graphical) , psychological intervention , interpersonal communication , intervention (counseling) , psychology , health care , patient satisfaction , interpersonal relationship , medicine , nursing , social psychology , political science , law , artificial intelligence , computer science
Background Engaging in perspective‐taking often has positive outcomes for both healthcare providers and patients. Perspective‐taking by healthcare providers has been linked to increased patient satisfaction and compliance, patients’ positive perceptions of healthcare providers’ interpersonal skills, and a reduction in judgmental attitudes toward individuals who engage in health‐risk behaviors. The positive outcomes that are associated with perspective‐taking are often highlighted in the literature. However, less discussed are the negative outcomes. Aim This paper discusses the positive and negative outcomes associated with perspective‐taking and presents potential methods for mitigating negative outcomes. Conclusion When designing and implementing perspective‐taking interventions, educators and researchers should consider potential negative intervention outcomes and strategies to attenuate these outcomes.