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Maximizing Team Performance: The Critical Role of the Nurse Leader
Author(s) -
Manges Kirstin,
ScottCawiezell Jill,
Ward Marcia M.
Publication year - 2016
Publication title -
nursing forum
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.618
H-Index - 36
eISSN - 1744-6198
pISSN - 0029-6473
DOI - 10.1111/nuf.12161
Subject(s) - team development , nursing , key (lock) , psychology , process management , team effectiveness , patient safety , health care , medicine , knowledge management , business , political science , computer science , computer security , law
Facilitating team development is challenging, yet critical for ongoing improvement across healthcare settings. The purpose of this exemplary case study is to examine the role of nurse leaders in facilitating the development of a high‐performing Change Team in implementing a patient safety initiative (TeamSTEPPs) using the Tuckman Model of Group Development as a guiding framework. The case study is the synthesis of 2.5 years of critical access hospital key informant interviews ( n = 50). Critical juncture points related to team development and key nurse leader actions are analyzed, suggesting that nurse leaders are essential to maximize clinical teams' performance.