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Improving Unit Performance With A Staff‐Driven Peer Review Process
Author(s) -
Brann Mary J.
Publication year - 2014
Publication title -
nursing forum
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.618
H-Index - 36
eISSN - 1744-6198
pISSN - 0029-6473
DOI - 10.1111/nuf.12082
Subject(s) - unit (ring theory) , process (computing) , nursing , quality management , quality (philosophy) , perception , nursing staff , psychology , process management , medicine , medical education , operations management , computer science , business , engineering , management system , philosophy , mathematics education , epistemology , neuroscience , operating system
Purpose A staff‐driven peer review process was developed and implemented to determine if it would improve the perception of the quality of nursing care delivered and unit performance. Conclusions Perceived quality of care, as measured on the N ational D atabase of N ursing Q uality I ndicators S urvey, improved by the second year after all nurses had completed the process. The unit performance improvement indicators showed improvement in the first year after implementation, with further improvements noted the second year. Practice Implication This project demonstrated that staff nurses could and would autonomously improve practice and unit performance based on unit data.Brann