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Working the phones: control and resistance in call centres by
Author(s) -
Nechanska Eva
Publication year - 2018
Publication title -
new technology, work and employment
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.889
H-Index - 45
eISSN - 1468-005X
pISSN - 0268-1072
DOI - 10.1111/ntwe.12122
Subject(s) - citation , resistance (ecology) , pluto , media studies , library science , computer science , sociology , ecology , physics , astrobiology , biology
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