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Nursing management of aggression in a S ingapore emergency department: A qualitative study
Author(s) -
Tan Mei Fen,
Lopez Violeta,
Cleary Michelle
Publication year - 2015
Publication title -
nursing and health sciences
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.563
H-Index - 47
eISSN - 1442-2018
pISSN - 1441-0745
DOI - 10.1111/nhs.12188
Subject(s) - emergency department , thematic analysis , nursing , emergency nursing , aggression , qualitative research , medicine , psychology , medical emergency , psychiatry , social science , sociology
In S ingapore, anecdotal evidence suggests that nurses are concerned about managing aggressive incidents in the emergency department. In this study, registered nurses' perceptions of managing aggressive patients in an emergency department were explored. Ten registered nurses from the emergency department of an acute public hospital in S ingapore were interviewed. Four overarching themes emerged from the thematic analysis: (i) impact of aggressive patients on nurses; (ii) nursing assessment of aggressive behaviors; (iii) nursing management of aggressive behaviors; and (iv) organizational support and responsiveness. Further research is required to better support nurses to deliver optimal care for aggressive patients and achieve positive and effective outcomes.