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Turning Points and Conflict Transformation in Mediation
Author(s) -
Jameson Jessica Katz,
Sohan Donna,
Hodge Jenette
Publication year - 2014
Publication title -
negotiation journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.238
H-Index - 32
eISSN - 1571-9979
pISSN - 0748-4526
DOI - 10.1111/nejo.12056
Subject(s) - mediation , transformative learning , turning point , adversarial system , transformation (genetics) , psychology , point (geometry) , epistemology , political science , social psychology , sociology , philosophy , mathematics , law , developmental psychology , aesthetics , chemistry , geometry , biochemistry , period (music) , gene
This study used a turning point framework to identify discourse that changed the nature of a mediation interaction from adversarial to cooperative. B ased on D aniel D ruckman's discussion of turning points, we performed a text analysis of mediation transcripts to identify disputant‐initiated and mediator‐initiated precipitants and departures in role‐played mediations. Comparing the discourse of precipitants and departures in mediations that achieved agreement only (resolution) with those that reached both agreement and evidence of relationship change (transformation) allowed us to extend previous turning point research by identifying some features of interaction in mediation that can lead to transformative outcomes. This study has implications for applying the turning point framework to mediation and practical implications for mediators.