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Weak Data: The Social Biography of a Measurement Instrument and How It Failed to Ensure Accountability in Home Care
Author(s) -
Hoeyer Klaus,
Bødker Malene
Publication year - 2020
Publication title -
medical anthropology quarterly
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.855
H-Index - 55
eISSN - 1548-1387
pISSN - 0745-5194
DOI - 10.1111/maq.12602
Subject(s) - accountability , relevance (law) , ethnography , public relations , politics , health care , sociology , public administration , political science , law , anthropology
Abstract Contemporary health and social care is saturated by processes of datafication. In many cases, these processes are nested within an ostensibly simple logic of accountability: Define a politically and morally desirable goal, then measure the level of achievement. This logic has come to permeate public health initiatives globally and today it operates in most health care systems in various ways. We explore here a particular instantiation of the logic associated with the introduction of a measurement instrument used in Danish home care. Building on ethnographic fieldwork, interviews, and analysis of policy documents, we show how the instigated processes of datafication—despite hopeful political claims—erode care levels and disempower older people. We believe that these findings can be of relevance for other settings that subscribe to the same accountability logic and to similar forms of measurement instruments.

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