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Delivering bad news
Author(s) -
Nunn Kenneth
Publication year - 2019
Publication title -
journal of paediatrics and child health
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.631
H-Index - 76
eISSN - 1440-1754
pISSN - 1034-4810
DOI - 10.1111/jpc.14443
Subject(s) - helpfulness , medicine , obligation , variety (cybernetics) , public relations , internet privacy , psychology , social psychology , computer science , law , artificial intelligence , political science
News in medicine has an obligation to be helpful, accurate, comprehensible for the intended audience and part of an on‐going professional relationship that enables the best outcomes available. These obligations have special poignancy when the news is bad, the patient is a child and the news scene is a busy medical practice, clinic or hospital. This paper aims to outline specific ways of being helpful when delivering bad news, within the constraints of daily practice, to a wide variety of developmentally different children at different stages in the family life cycle. The paper specifies the purpose, tasks, obstacles and practicalities of giving adverse information about the health of children in our clinical work. Adverse news needs to be embedded within delivering news more generally in our work. This presupposes a trusting relationship, an accurate understanding of the news to be delivered and a capacity to communicate medical complexity to the intended audience. There are multiple audiences for our medical news, at different developmental stages, each of whom needs help to ‘hear the news’ in different ways. Each developmental period within a broader family life cycle is briefly addressed. The limited evidence‐base is outlined with a view to what the clinician can do to foster maximal support, understanding and on‐going cooperation. The interplay between realism and optimism is highlighted so that accuracy and helpfulness are wedded as meaningfully and sensitively as possible. The aim is to be helpful rather than pursue an ideal of the unfaltering, polished and flawlessly performing clinician.