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Professional Nursing Communication Competence: Theoretical procedures for instrument development and pilot test
Author(s) -
Soares Samuel Freitas,
Carvalho Moura Elaine Cristina,
Lopez Violeta,
Peres Aida Maris
Publication year - 2021
Publication title -
journal of nursing management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.925
H-Index - 76
eISSN - 1365-2834
pISSN - 0966-0429
DOI - 10.1111/jonm.13283
Subject(s) - debriefing , competence (human resources) , content validity , nursing management , nursing , construct validity , psychology , medicine , medical education , psychometrics , social psychology , patient satisfaction , clinical psychology
Aims To describe the theoretical procedures for the development of the Professional Nursing Communication Competence instrument, determine the content validity and describe the pilot test application. Background Measuring instruments must be developed in accordance with the context and communication process by adopting theoretical procedures based on competence structures to support quality patient‐centred care and nursing management. Methods A methodological study was employed. The instrument was developed by using content‐validated theoretical construct in accordance with 33 communication theories followed by semantic analysis and content validity by experts. The instrument was tested over three phases: before the lecture on professional nursing communication competence, after the simulation scenario experience and after debriefing. Results The instrument showed an extremely high agreement (CVI = 0.99). Linear regression suggested three domains of the 46‐item content‐validated instrument comprising knowledge (18 items), skills (12 items) and attitudes (16 items). Conclusion The instrument was found to measure professional communication competence with a high theoretical reliability of the contexts and processes through a simulation strategy. Implications for Nursing Management Nursing educators, managers and staff can adopt the Professional Nursing Communication Competence (IMC‐CPE) instrument to improve the effectiveness level of knowledge, skills and attitudes to reduce misunderstanding among team members and health care errors.