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The effectiveness of education and cognitive rehearsal in managing nurse‐to‐nurse incivility: A pilot study
Author(s) -
Kile Deborah,
Eaton Melody,
deValpine Maria,
Gilbert Rebecca
Publication year - 2019
Publication title -
journal of nursing management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.925
H-Index - 76
eISSN - 1365-2834
pISSN - 0966-0429
DOI - 10.1111/jonm.12709
Subject(s) - incivility , civility , nursing , job satisfaction , nursing management , intervention (counseling) , nurse education , medicine , psychology , social psychology , politics , political science , law
Teach nurses to recognize incivility, confront it using cognitive rehearsal techniques, thereby improving job satisfaction.