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Determine and compare the viewpoints of nurses, patients and their relatives to workplace violence against nurses
Author(s) -
Babaei Nasib,
Rahmani Azad,
Avazeh Marziyeh,
Mohajjelaghdam AliReza,
Zamanzadeh Vahid,
Dadashzadeh Abbass
Publication year - 2018
Publication title -
journal of nursing management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.925
H-Index - 76
eISSN - 1365-2834
pISSN - 0966-0429
DOI - 10.1111/jonm.12583
Subject(s) - viewpoints , nursing management , psychology , nursing , emergency nursing , workplace violence , medicine , clinical psychology , human factors and ergonomics , poison control , medical emergency , emergency department , art , visual arts
Aim The present study aims to assess the perception of nurses, patients and their relatives regarding the nature of workplace violence against nurses. Background Workplace violence adversely affects the health, well‐being and safety of nurses and the quality of nursing care. Methods In the present descriptive comparative study, the nature of violence was assessed using a modified and validated International Labor Office, the International Council of Nurses, World Health Organization, and Public Services International Questionnaire. Results Nurses, patients and relatives reported verbal abuse as the most common and sexual violence as the least common type of violence against nurses. Nurses mostly blamed factors associated with patients and their relatives as the cause of violence, whereas patients and their relatives blamed social factors. Conclusions This study shows that violence is significantly prevalent in clinical settings, but its nature is differently perceived by nurses, patients and their relatives. This phenomenon requires further studies because knowledge of the causes of this difference could help to reduce and control violence. Implications for Nursing Management It is necessary that nursing managers inform nurses about protocols for reporting all such cases in order to collect information, and based on a clear procedure, actively pursue reported cases and take the necessary measures to prevent violence against nurses.