Premium
Workplace violence against nurses in Korea and its impact on professional quality of life and turnover intention
Author(s) -
Choi SeungHye,
Lee Haeyoung
Publication year - 2017
Publication title -
journal of nursing management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.925
H-Index - 76
eISSN - 1365-2834
pISSN - 0966-0429
DOI - 10.1111/jonm.12488
Subject(s) - workplace violence , turnover intention , burnout , nursing management , nursing , human factors and ergonomics , occupational safety and health , medicine , psychology , descriptive statistics , poison control , clinical psychology , job satisfaction , social psychology , environmental health , pathology , statistics , mathematics
Aim To inform countermeasures against nurses' workplace violence by reviewing the experience of violence. Background Violence is an important issue in medical settings that influences turnover intention of nurses. However, few studies have dealt with the effects of violence experienced by nurses on professional quality of life and turnover intention. Method A descriptive study using a structured questionnaire and data were analysed using t ‐test, one‐way anova and hierarchical multiple regression analysis. Results Of 358 nurses 95.5% reported that they had experienced workplace violence during the previous 1 year. Findings indicated that turnover intention was positively associated with years worked as a nurse, functional nursing delivery system, exposure types of violence with physical threats, and mild or severe burnout. Conclusions Nurses experienced diverse workplace violence, which could decrease their professional quality of life and be a factor affecting their turnover intention. Implications for nursing management Role of leadership in creating a positive work environment is needed. Prevention of workplace violence should focus on at‐risk groups to reduce workplace violence. Workplace violence should be communicated regularly and feedback should be given if there is unintentional non‐physical violence. In particular it is important to investigate post‐violence management in nurses who have experienced violence to reduce secondary trauma.