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Nursing Activities S core as a predictor of family satisfaction in an adult I ntensive C are U nit in G reece
Author(s) -
GerasimouAngelidi Sotiria,
Myrianthefs Pavlos,
Chovas Achileas,
Baltopoulos George,
Komnos Apostolos
Publication year - 2014
Publication title -
journal of nursing management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.925
H-Index - 76
eISSN - 1365-2834
pISSN - 0966-0429
DOI - 10.1111/jonm.12089
Subject(s) - workload , staffing , nursing , medicine , intensive care unit , job satisfaction , nursing care , intensive care , family medicine , psychology , intensive care medicine , social psychology , computer science , operating system
Aim To study family satisfaction with care in an I ntensive C are U nit ( ICU ) and its association with nursing workload estimated by the N ursing Activities S core ( NAS ). Background Few previous studies have investigated the association between workload in ICU s and family satisfaction. Methods Family S atisfaction ICU 24 ( FS ICU ‐24) questionnaires were distributed to 161 family members (106 respondents). Questionnaires’ score, NAS measurements and S implified A cute P hysiology S core II ( SAPS ‐ II ) data were analysed. Results The mean total level of family satisfaction was equal to 80.72% (±9.59). Family members were more satisfied with the level of care compared with decision making. NAS values revealed a shortage of nurses in the morning shift. Moreover, there was a statistically significant positive correlation between NAS and total satisfaction after adjusting for age, length of stay and SAPS ‐ II . Conclusions Improvements in clinical practice require the measurement of care quality which particularly includes family satisfaction. Our results indicated that family members were less satisfied with decision making. Implications for nursing management Nurse managers should plan for the successful involvement of family members in the decision‐making process. Higher levels of nurse staffing might improve the care provided.