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Workplace Learning through Human‐Machine Interaction in a Transient Multilingual Blue‐Collar Work Environment
Author(s) -
Hovens Daan
Publication year - 2020
Publication title -
journal of linguistic anthropology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.463
H-Index - 49
eISSN - 1548-1395
pISSN - 1055-1360
DOI - 10.1111/jola.12279
Subject(s) - blue collar , negotiation , ethnography , work (physics) , sociology , collar , german , linguistics , public relations , business , political science , social science , engineering , anthropology , labour economics , economics , philosophy , finance , mechanical engineering
This article explores processes of jointly negotiating work practices (i.e., workplace learning) in a contemporary blue‐collar work environment characterized by transience, language diversity, and limited opportunities for human‐human interaction. The article is based on linguistic‐ethnographic fieldwork in a metal foundry in the Dutch‐German borderland, where many employees have temporary contracts and diverse language backgrounds, and where many production tasks are delegated to machines. The article shows that human‐machine interaction, combined with a newcomer’s ability to observe and hypothesize, can fulfill vital functions for workplace learning processes, while the temporariness of work relations can demotivate employees to invest in these processes.