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The Relationship Between Emotional Intelligence and Nurse–Nurse Collaboration
Author(s) -
AlHamdan Zaid M.,
Alyahia Manal,
AlMaaitah Rowaida,
Alhamdan Mohammad,
Faouri Ibrahim,
AlSmadi Ahmed Mohammad,
Bawadi Hala
Publication year - 2021
Publication title -
journal of nursing scholarship
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.009
H-Index - 80
eISSN - 1547-5069
pISSN - 1527-6546
DOI - 10.1111/jnu.12687
Subject(s) - nursing , teamwork , emotional intelligence , health care , psychology , job satisfaction , surgical nursing , quality (philosophy) , medicine , primary nursing , nurse education , social psychology , philosophy , epistemology , political science , law , economics , economic growth
Purpose The purpose of this study was to examine the relationship between emotional intelligence and nurse–nurse collaboration among registered nurses in Jordan. Design This study used a cross‐sectional, quantitative survey design to query 342 nurses who worked in two hospitals in Jordan. Methods We used Arabic versions of valid, reliable instruments to measure emotional intelligence and nurse–nurse communication. Findings A total of 311 questionnaires were returned (91% response rate). Nurses’ emotional intelligence was positively and significantly correlated with the nurse–nurse collaboration subscales. The results also indicated a statistically significant mean difference in communication subscale scores by gender and nursing unit. Conclusions The present study demonstrated that nurse–nurse collaboration is linked to benefits for nurses in terms of improved job satisfaction, better nurse retention, improved quality of patient care, and enhanced healthcare efficiency and productivity. This suggests that improving nurse–nurse collaboration may have spillover effects of benefits, not only for nurses but for patients, organizations, and the overall healthcare system. Clinical Relevance Building an environment that encourages collaboration among nurses can greatly impact the performance of nurses and its benefit to nurses. Encouraging employees to participate in activities and to collaborate in making this an integral part of their evaluation will contribute to improving the teamwork in patient care.