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Children's Perceptions About the Quality of Pediatric Nursing Care: A Large Multicenter Cross‐Sectional Study
Author(s) -
Comparcini Dania,
Simonetti Valentina,
Tomietto Marco,
LeinoKilpi Helena,
Pelander Tiina,
Cicolini Giancarlo
Publication year - 2018
Publication title -
journal of nursing scholarship
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.009
H-Index - 80
eISSN - 1547-5069
pISSN - 1527-6546
DOI - 10.1111/jnu.12381
Subject(s) - likert scale , cross sectional study , nursing , pediatric nursing , context (archaeology) , medicine , perception , scale (ratio) , family medicine , nursing care , quality (philosophy) , nurse education , psychology , paleontology , developmental psychology , philosophy , physics , epistemology , pathology , quantum mechanics , neuroscience , biology
This study explored children's perceptions about the quality of nursing care and the determinants of their evaluations according to different categories of children's ages. Design Multicenter cross‐sectional study carried out on 692 pediatric patients in eight large Italian regional hospitals. Methods We used a validated questionnaire, translated and adapted to the Italian context, consisting of 49 items (5‐point Likert scale) exploring nurse characteristics, nursing activities, and nursing environment. Findings The mean score of children's perceptions of their overall experience of hospitalization was 3.96; the nurse characteristics factor obtained the highest score (mean = 3.79), and it was in positive correlation with the satisfaction level across different age categories: 4 to 6 years, β = .37; 7 to 11 years, β = .31; and 12 to 14 years, β = .32. Conclusions Nurse characteristics is the only significant factor contributing to children's satisfaction across the three different age categories. Clinical Relevance In pediatric nursing care, it is important to emphasize that nurses’ personal characteristics and the ability to connect with children are essential compared to the ability to perform tasks.