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Technological and organizational capital: Where complementarities exist
Author(s) -
Stucki Tobias,
Wochner Daniel
Publication year - 2018
Publication title -
journal of economics and management strategy
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.672
H-Index - 68
eISSN - 1530-9134
pISSN - 1058-6407
DOI - 10.1111/jems.12269
Subject(s) - productivity , capital (architecture) , industrial organization , organizational capital , productivity paradox , business , work (physics) , information technology , technological change , information and communications technology , economics , microeconomics , human capital , market economy , computer science , macroeconomics , engineering , world wide web , operating system , mechanical engineering , archaeology , history
This study analyzes the complementarities between technological and organizational capital within enterprises. Different components of technological and organizational capital exert distinct—and often opposed—forces on each other. Our empirical results show that greater employee voice promotes firm productivity when combined with information technology, but harms firm productivity when combined with communication technology. On the other hand, flexible work design is positively associated with communication technology and negatively associated with information technology.