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Bridging the Empirical Gap: New Insights into the Experience of Multiple Legal Problems and Advice Seeking
Author(s) -
Smith Marisol,
Buck Alexy,
Sidaway Judith,
Scanlan Lesley
Publication year - 2013
Publication title -
journal of empirical legal studies
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.529
H-Index - 24
eISSN - 1740-1461
pISSN - 1740-1453
DOI - 10.1111/jels.12006
Subject(s) - disadvantaged , bridging (networking) , advice (programming) , empirical research , dimension (graph theory) , legal advice , empirical evidence , qualitative research , service provider , public relations , service (business) , psychology , political science , sociology , business , computer science , law , marketing , social science , philosophy , mathematics , epistemology , pure mathematics , programming language , computer network
There is a substantial body of quantitative evidence that documents the incidence of legal problem clusters, the tendency of problems to occur together. It has also been shown that some people are at greater risk of multiple problem experience than others, in particular, disadvantaged groups. Various policy initiatives, most recently in E ngland and Wales, have been implemented to address the links between civil legal problems. However, to date there has been little empirical research on how clients present with clusters and the success of legal advisors in detecting multiple problems, including the barriers and facilitators that might be relevant. This article presents findings from an extensive empirical study on C ommunity L egal A dvice C entres, which were introduced in E ngland and W ales to deliver integrated advice provision. The data are drawn from a triangulated qualitative study comprising advice session observations, and first and follow‐up interviews with clients and advisors. The data confirm the existence of problem clusters, but provide a new dimension to research on problem clusters by demonstrating in detail how and why multiple problems are difficult to detect. This systematic insight offers important lessons for policy and service developments that target vulnerable groups with multiple problems.

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