Premium
Supply Chain Collaboration, Integration, and Relational Technology: How Complex Operant Resources Increase Performance Outcomes
Author(s) -
Adams Frank G.,
Richey Robert Glenn,
Autry Chad W.,
Morgan Tyler R.,
Gabler Colin B.
Publication year - 2014
Publication title -
journal of business logistics
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.611
H-Index - 79
eISSN - 2158-1592
pISSN - 0735-3766
DOI - 10.1111/jbl.12074
Subject(s) - supply chain , structural equation modeling , business , supply chain management , resource (disambiguation) , sample (material) , knowledge management , process management , relational view , variety (cybernetics) , industrial organization , marketing , computer science , computer network , chemistry , chromatography , machine learning , artificial intelligence
How firms coordinate efforts to collectively compete as supply chains is a key concern of supply chain management scholars and practitioners. One avenue, the development of collaborative relational capabilities that support supply chain integration, offers promise. However, the effectiveness of collaboration as a supply chain resource has been questioned due to concerns associated with collaborative technologies, and thus prior research has called for a deeper examination of the role that technologies play in facilitating integration. Employing a S ervice‐ D ominant L ogic view of hierarchical resources, grounded in R esource A dvantage T heory, this research tests a model subsuming relationships between collaboration, integration, and interfirm coordination technologies, and their associated performance outcomes. A sample of 282 supply chain managers from a variety of industries were surveyed, with proposed relationships examined employing structural equation modeling. Test results indicate that collaboration and integration interact to form higher order resources that collectively influence firm performance outcomes through interfirm coordination technologies.