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Mind the Gaps: Exploring How Value‐Creation Perceptions Across the Internal Triad Influence Identity and Impact
Author(s) -
Van Hoek Remko,
Mena Carlos,
Gattorna John
Publication year - 2014
Publication title -
journal of business logistics
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.611
H-Index - 79
eISSN - 2158-1592
pISSN - 0735-3766
DOI - 10.1111/jbl.12035
Subject(s) - supply chain , procurement , business , supply chain management , marketing , value (mathematics) , suite , value chain , identity (music) , triad (sociology) , industrial organization , knowledge management , sociology , computer science , political science , social science , physics , machine learning , acoustics , law
New value‐creation opportunities mean the future of supply chain management (SCM) is bright. Growing C‐suite sponsorship for supply chain contributions to enterprise value creation is a positive factor for the future of the discipline. However, rising C‐suite requests mean that supply chain professionals must manage an internal triad of relationships: horizontally with peer functions and vertically with C‐level executives. How well supply chain professionals manage this triad will determine SCM's future role in strategic initiatives. We use procurement to exemplify the opportunities and challenges that confront a maturing supply chain discipline. Focus studies conducted with procurement managers and peer functional managers combined with C‐suite interviews reveal: (1) great opportunities for cementing SCM 's value‐creation role; and (2) existing gaps hinder identity construction and professional contribution.