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The effects of cultural intelligence on performance in multicultural teams
Author(s) -
Moon Taewon
Publication year - 2013
Publication title -
journal of applied social psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.822
H-Index - 111
eISSN - 1559-1816
pISSN - 0021-9029
DOI - 10.1111/jasp.12189
Subject(s) - cultural intelligence , multiculturalism , psychology , diversity (politics) , cultural diversity , social psychology , sociology , pedagogy , anthropology
This study investigates the relative performance changes of multicultural teams ( MCT s) over time, as well as the relationship between cultural intelligence ( CQ ) and performance in MCT s. More specifically, we argue that MCT s' CQ alleviates the adverse effect of cultural diversity on team performance, thereby demonstrating the importance of CQ for multicultural teams. Using data from 73 project groups comprising 327 members, the results have demonstrated that the degree of cultural diversity on MCTs influences team performance over time, and that those teams with higher levels of CQ tend to gradually exhibit higher rates of performance improvement. In addition, the results indicate that CQ moderates the relationship between cultural diversity and team performance.