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HRM effectiveness as a moderator of the relationships between abusive supervision and technology work overload and job outcomes for technology end users
Author(s) -
Harris Kenneth J.,
Lambert Alysa,
Harris Ranida B.
Publication year - 2013
Publication title -
journal of applied social psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.822
H-Index - 111
eISSN - 1559-1816
pISSN - 0021-9029
DOI - 10.1111/jasp.12122
Subject(s) - moderation , stressor , psychology , conservation of resources theory , abusive supervision , moderated mediation , social psychology , interpersonal communication , human resource management , outcome (game theory) , perceived organizational support , interpersonal relationship , applied psychology , organizational commitment , knowledge management , clinical psychology , computer science , mathematics , mathematical economics
Based on conservation of resources theory, this study examined the impact of two stressors: abusive supervision, an interpersonal stressor; and technology work overload, a contextual stressor, on job strain and perceived organizational support. These linkages have not been previously examined, but are of importance for managing employees who complete work on their computers. In a sample of 219 technology end users from a wide range of jobs and industries, we found that both of the stressors we examined had negative impacts on desired outcome variables. Additionally, we found that human resource management effectiveness moderated these relationships. These findings have important implications for theory and application which are discussed. Limitations and directions for future are also offered.