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Justice and politics: mechanisms for the underlying relationships of role demands to employees' satisfaction and turnover intentions
Author(s) -
Yang Jun,
Treadway Darren C.,
Stepina Lee P.
Publication year - 2013
Publication title -
journal of applied social psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.822
H-Index - 111
eISSN - 1559-1816
pISSN - 0021-9029
DOI - 10.1111/jasp.12115
Subject(s) - ambiguity , psychology , social psychology , job satisfaction , procedural justice , perception , role conflict , politics , economic justice , organizational justice , supervisor , turnover intention , sample (material) , organizational commitment , political science , management , economics , philosophy , linguistics , chemistry , chromatography , neuroscience , law
The present study examines the influence of ambiguity and conflict surrounding employees' job specifications on their dissatisfaction and withdrawal intentions in the workplace. A model is proposed, which introduces perceptions of organizational politics and procedural justice as key mediators in the relationship between role ambiguity and conflict, and the resulting supervisor satisfaction, pay satisfaction, and intention to quit. The model is tested using a sample of 782 full‐time employees of a national retail organization. Results supported the mediating role of procedural justice and perception of politics in the relationship between role ambiguity and conflict and the three outcome measures. Implications of the findings and future research directions are discussed.