Premium
Are C hristian/religious people poor tippers?
Author(s) -
Lynn Michael,
Katz Benjamin
Publication year - 2013
Publication title -
journal of applied social psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.822
H-Index - 111
eISSN - 1559-1816
pISSN - 0021-9029
DOI - 10.1111/jasp.12057
Subject(s) - worship , faith , attendance , service (business) , service quality , psychology , quality (philosophy) , normative , social psychology , marketing , business , theology , law , political science , philosophy , epistemology
A web‐based survey was used to assess the relationships of religious faith and frequency of church attendance with tipping under conditions of good and bad service. Results indicated that J ews and those with no religion tipped more than C hristians and members of other religions, but that the vast majority of C hristians tipped at or above the normative 15% of bill size. Worship frequency also significantly interacted with service quality such that the tips of those who frequently worship vary with service quality less than the tips of those who worship less frequently. The practical implications of these results for service workers and restaurants or other service businesses with a large religious clientele are discussed.