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Measuring patient engagement: which healthcare engagement behaviours are important to patients?
Author(s) -
Tzeng HueyMing,
Marcus Pierson James
Publication year - 2017
Publication title -
journal of advanced nursing
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.948
H-Index - 155
eISSN - 1365-2648
pISSN - 0309-2402
DOI - 10.1111/jan.13257
Subject(s) - health care , community engagement , exploratory research , public engagement , medicine , cross sectional study , data collection , psychology , family medicine , nursing , statistics , public relations , mathematics , pathology , sociology , political science , anthropology , economics , economic growth
Aim(s) This study identified patient healthcare engagement behaviours that are important to community‐dwelling adult patients living in the southern region of the USA. Background Patient engagement has been identified as a key driver for containing healthcare costs, but the public and healthcare professionals lack a scientific understanding of patient engagement. A valid tool is needed for prompting patients to discuss health activities with their healthcare providers and to obtain support. Design This exploratory cross‐sectional survey study used a quantitative research design. It was conducted in seven senior centres in the southern region of the USA in 2015. Methods This project used convenience sampling to recruit subjects. Subjects were community‐dwelling adult patients older than 18 years and living in the Upper Cumberland region of Tennessee. Individuals who had taken the survey previously were excluded. The survey tool, Patient Involvement Behaviors in Health Care, was developed by the authors and used for data collection. Results Ninety‐two participants completed or partially completed the survey. The response rate was 74·8%. Among the 51 identified behaviours, 17 were identified as being important by less than 95% of participants; eight of these 17 behaviours were important to less than 90% of participants. Conclusions We identified 34 behaviours that at least 95% of the participants indicated were important. Nurses may use this tool to help individual patients identify engagement behaviours that are important to them, to respect their personal preferences and thus improve their engagement in health care.