Beyond Information: Ritual, Relationship, and Re‐encounter through Mobile Connectivity

  This paper examines mobile development and the social aspects of connectivity as they relate to public experience. The author argues that mobile development is something more than the information‐distribution platform for which it is most commonly used within the museum community. Nine stories, in this article, relate the stunningly diverse inventive possibilities of the medium. Mobile is often used to deliver additional content within museum exhibitions, but this paper encourages institutions to consider designing beyond this known paradigm and to see mobile as a means for institutions to build and sustain new relationships with visitors.