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The influence of training on perceptions of recruiters' interpersonal skills and effectiveness
Author(s) -
Connerley Mary L.
Publication year - 1997
Publication title -
journal of occupational and organizational psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.257
H-Index - 114
eISSN - 2044-8325
pISSN - 0963-1798
DOI - 10.1111/j.2044-8325.1997.tb00647.x
Subject(s) - psychology , perception , social psychology , interpersonal communication , interpersonal perception , applied psychology , interpersonal interaction , social skills , interpersonal relationship , training (meteorology) , social perception , developmental psychology , physics , neuroscience , meteorology
In order to employ superior employees, organizations must attract and select the best applicants. One strategy for attracting better employees is to improve the quality of the recruiters that applicants meet during the job choice process. One approach for improving the quality of recruiters is training. The present study obtained data from 216 recruiters and 1571 matched applicants following employment interviews. Regression results suggest that training influenced recruiters' self‐perceptions of their interpersonal effectiveness. However, training had very little effect on applicant perceptions of recruiter effectiveness. Implications for organizational recruitment practice and future research directions are discussed.