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A User‐Centered Approach to Ergonomic Seating: A Case Study
Author(s) -
Rutter Bryce G.,
Becka Anne Marie,
Jenkins David
Publication year - 1997
Publication title -
design management journal (former series)
Language(s) - English
Resource type - Journals
eISSN - 1948-7169
pISSN - 1045-7194
DOI - 10.1111/j.1948-7169.1997.tb00156.x
Subject(s) - rutter , task (project management) , human factors and ergonomics , competition (biology) , key (lock) , computer science , human–computer interaction , psychology , engineering , poison control , medicine , systems engineering , computer security , ecology , developmental psychology , biology , environmental health
F, IN DESIGN, LITTLE THINGS make the difference, then research is a key pathway to making sure those little things are done right. Co‐authored by Bryce Rutter, Anne Marie Becka, and David Jenkins, this case study on the development of Steelcase's Rapport task chair demonstrates how detailed user need, ergonomics, and design analyses led to a prototype perceived, across a broad range of purchase‐related criteria, as measurably better than the competition.