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THREELEGS OF THE STOOL: An Interview with Robert J. Saldich, President and CEO, Raychem Corporation
Author(s) -
Ingols Cynthia A.
Publication year - 1995
Publication title -
design management journal (former series)
Language(s) - English
Resource type - Journals
eISSN - 1948-7169
pISSN - 1045-7194
DOI - 10.1111/j.1948-7169.1995.tb00430.x
Subject(s) - corporation , management , product (mathematics) , service (business) , customer service , product line , business , marketing , engineering , economics , finance , manufacturing engineering , geometry , mathematics
AT RAYCHEM, DESIGN, INNOVATION, and customer service go hand‐in‐hand. In this interview, Cynthia Ingols gets Robert Saldich, the company's president and CEO, to elaborate on these relationships. He explains how the product group is pivotal in exploiting the corporation's global presence and its strengths in material science and process engineering as a strategy for helping customers solve problems and expanding its product line.