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Team Dispersion, Information Technology, and Project Performance
Author(s) -
Bardhan Indranil,
Krishnan Vish V.,
Lin Shu
Publication year - 2013
Publication title -
production and operations management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.279
H-Index - 110
eISSN - 1937-5956
pISSN - 1059-1478
DOI - 10.1111/j.1937-5956.2012.01366.x
Subject(s) - enabling , bridge (graph theory) , moderation , dispersion (optics) , computer science , spatial dispersion , knowledge management , project team , information technology , work (physics) , engineering , psychology , medicine , physics , machine learning , optics , psychotherapist , operating system , mechanical engineering
The impact of information technology ( IT ) on the performance of distributed projects is not well understood. Although prior research has documented that dispersion among project teams has an adverse effect on project performance, the role of IT as an enabler of communication to bridge the spatial distance among team members in distributed networks has not been empirically studied. We focus on the role of IT as a moderator of the relationship between team dispersion and project performance using projects as the unit of analysis. We find that IT mitigates the negative effect of team dispersion on project performance, especially in high information volume projects. Our central contribution is the development of an empirically tested model to improve the understanding of the operational impact of IT as a vehicle to bridge spatial dispersion among distributed teams that are engaged in knowledge‐intensive work.