Premium
PARTIAL QUALITY MANAGEMENT: AN ESSAY
Author(s) -
KOLESAR PETER J.
Publication year - 1995
Publication title -
production and operations management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.279
H-Index - 110
eISSN - 1937-5956
pISSN - 1059-1478
DOI - 10.1111/j.1937-5956.1995.tb00051.x
Subject(s) - quality (philosophy) , quality management , business , operations management , total quality management , computer science , process management , economics , management system , philosophy , epistemology , lean manufacturing
A serious gap is emerging between what is espoused as total quality management and what is actually being implemented. Examples of actual implementation failures are given. In addition to affecting the offending firms, these gaps threaten the viability of the quality management movement in the United States. Their causes and appropriate counter measures are worthy topics for research.