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SOURCES OF STRESS IN AN AUTOMATED PLANT
Author(s) -
KARUPPAN CORINNE M.,
SCHNIEDERJANS MARC J.
Publication year - 1995
Publication title -
production and operations management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.279
H-Index - 110
eISSN - 1937-5956
pISSN - 1059-1478
DOI - 10.1111/j.1937-5956.1995.tb00045.x
Subject(s) - obstacle , control (management) , action (physics) , psychological intervention , operations management , exploratory research , computer science , automation , stress (linguistics) , human resources , set (abstract data type) , exploratory analysis , resource (disambiguation) , business , process management , knowledge management , operations research , management , artificial intelligence , data science , medicine , engineering , economics , sociology , nursing , political science , philosophy , anthropology , law , computer network , linguistics , quantum mechanics , programming language , mechanical engineering , physics
Computer‐integrated manufacturing implementation is often hindered by human resource issues like stress. By focusing on one type of potential human obstacle to the integration of islands of automation in our exploratory case study, we examine the sources of stress and the lack of job control experienced in three functional departments: computer‐aided design and manufacturing, manufacturing planning and control, and computer numerical control/robot manufacturing; we also suggest management interventions to alleviate stress in each group of workers. We used three methods to collect data: self‐reporting, observation at the job level, and physiological screening. Our results indicated little difference in stress levels among the three groups. However, we found that each group faced a different set of pressures and exercised different levels of control over their jobs. We suggest specific managerial action to overcome the most critical pressures.