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THE QUALITY REVOLUTION
Author(s) -
COLE ROBERT E.
Publication year - 1992
Publication title -
production and operations management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.279
H-Index - 110
eISSN - 1937-5956
pISSN - 1059-1478
DOI - 10.1111/j.1937-5956.1992.tb00343.x
Subject(s) - quality (philosophy) , forcing (mathematics) , key (lock) , quality costs , computer science , risk analysis (engineering) , business , operations management , economics , cost control , computer security , philosophy , epistemology , climatology , geology
Our understanding of quality has undergone great changes over the last decade, propelled forward by the quality paradigm that has evolved in Japan. This paradigm has rendered obsolete the traditional quality‐cost trade off model. I outline the key elements responsible for forcing a new understanding of quality‐cost relationships.