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O ur R etirement in T heir H ands : A U ser P erspective
Author(s) -
CORTESE CORINNE,
AYLWARD DAVID,
GLYNN JOHN
Publication year - 2006
Publication title -
australian accounting review
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.551
H-Index - 36
eISSN - 1835-2561
pISSN - 1035-6908
DOI - 10.1111/j.1835-2561.2006.tb00042.x
Subject(s) - perspective (graphical) , government (linguistics) , business , consumer confidence index , retirement planning , financial services , finance , accounting , marketing , philosophy , linguistics , artificial intelligence , computer science
This paper reports on a survey of Australian retirees' attitudes to financial planning advice before, at or after retirement. The results demonstrate that, despite government initiatives aimed at enhancing consumer confidence in the financial services market, most retirees feel dissatisfied with, and lack confidence in, the services provided by their financial advisers. This suggests an increased role for financial planners in providing not only the additional information required under government policy, but also information that is understandable and useful to retirees.