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Performance Measures in Supply Chains
Author(s) -
LangfieldSmith Kim,
Smith David
Publication year - 2005
Publication title -
australian accounting review
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.551
H-Index - 36
eISSN - 1835-2561
pISSN - 1035-6908
DOI - 10.1111/j.1835-2561.2005.tb00250.x
Subject(s) - supply chain , key (lock) , supply chain management , process management , performance measurement , business , supply chain risk management , industrial organization , risk analysis (engineering) , service management , operations management , computer science , marketing , economics , computer security
Interest in supply chain management (SCM) has increased as organisations seek opportunities to improve performance. Monitoring plays a key role in enhancing supply‐chain performance by highlighting opportunities for improvements. However, evidence on the use of performance measures in SCM is scant. This paper explains the role of performance measures in SCM, and the difficulties in their design and implementation. The paper discusses frameworks for the development of supply chain performance measures, and presents case studies of performance measurement in Australian supply chains.