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Productivity and Performance Indicators in Enterprise Agreements
Author(s) -
LANGFIELDSMITH KIM,
MADDEN DAGMARA
Publication year - 1998
Publication title -
australian accounting review
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.551
H-Index - 36
eISSN - 1835-2561
pISSN - 1035-6908
DOI - 10.1111/j.1835-2561.1998.tb00087.x
Subject(s) - productivity , performance indicator , accounting , business , performance measurement , wage , industrial organization , process management , economics , marketing , macroeconomics , labour economics
The design and implementation of performance measurement systems is a major interest of management accountants. In recent years many organisations have made enterprise agreements with their employees, often specijjing performance indicators on which to base wage increases. This paper explains how performance indicators are used in enterprise agreements and considers alternative definitions of indicators and their limitations. It argues that performance indicators in enterprise agreements should be consistent with wider organisational performance measurement systems, particularly those having a strategic focus.