Professionalism and appraisal

Professionalism is defined as the expertness characteristic of a professional person. A true professional encompasses attributes of integrity, honesty, transparency, fairness, trust, respect, dignity, courtesy and ethical behaviour, working within means with insight into limitations, updating knowledge & skills, communicating effectively and others. Professionalism also involves striking a balance between conflicting pressures such as work and life, family and colleagues and saying “yes” and “no”. In short, professionalism is the ability to put all the above together. Appraisal is a two way process in which the appraiser and appraise together, in a non‐confrontational manner identify the needs of the appraise, establish the means of fulfilling those needs and set objectives and timeframes in which to achieve those needs. Achievements are recognised and appreciated, problems and their causes where possible are identified and means of solving them are considered and action points agreed. Appraisal should occur regularly. All necessary information should be gathered beforehand, discussed during the appraisal and goals set for the next appraisal. The next cycle should begin by considering the goals set previously and understanding why some were not met and acknowledging those that were. The whole process should be a positive and constructive experience for the appraise. The individual should have confidence in the appraisal process and look upon it as a process whereby his accomplishments are recognised and where he or she can openly discuss concerns and find answers. A good appraisal benefits the individual and the employing organisation. Unlike ‘assessment’ it does not pass judgement on the individual’s performance but represents a concerted effort to improve performance.Commercial interest