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An analysis of dental services based in the emergency room
Author(s) -
SONIS STEPHEN T.,
VALACHOVIC RICHARD W.
Publication year - 1988
Publication title -
special care in dentistry
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.328
H-Index - 41
eISSN - 1754-4505
pISSN - 0275-1879
DOI - 10.1111/j.1754-4505.1988.tb00708.x
Subject(s) - medicine , revenue , medical emergency , dental care , service (business) , cost analysis , emergency medicine , dentistry , marketing , finance , operations research , business , engineering , economics
This study evaluated the utilization, cost‐effectiveness, and marketing of emergency dental services in a 700‐bed university‐affiliated hospital. Sequential analysis of 445 emergency room dental visits was performed during a 3‐month period. Services were most used on weekend days by patients who had chief symptoms lasting varying lengths of time (43% had them 21 days). The majority of patients sought care for relief of pain. A diagnosis of infection was made in 82% of the patients. An analysis of costs, revenues, marketing, and service design is included.