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BREAKING DOWN THE BARRIERS TO CLINICAL SERVICE DELIVERY: WALK‐IN FAMILY THERAPY
Author(s) -
Miller John K.,
Slive Arnold
Publication year - 2004
Publication title -
journal of marital and family therapy
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.868
H-Index - 68
eISSN - 1752-0606
pISSN - 0194-472X
DOI - 10.1111/j.1752-0606.2004.tb01225.x
Subject(s) - session (web analytics) , service delivery framework , service (business) , perspective (graphical) , psychology , resource (disambiguation) , family therapy , modality (human–computer interaction) , medicine , psychotherapist , business , computer science , marketing , advertising , computer network , human–computer interaction , artificial intelligence
This article provides a description of a unique walk‐in family therapy service designed to overcome barriers to clinical delivery, as well as a survey of client experiences with the therapy. This therapy modality is aimed at providing an immediately accessible, affordable, nonstigmatizing, single‐session‐focused resource. The service operates from a systemic, collaborative, consumer oriented, pragmatic, non‐pathology perspective. Follow‐up telephone interviews were conducted with 43clients 3 to 6 months after they received treatment. Generally, former clients reported satisfaction with the service. The majority (67%) indicated some level of improvement, and 43% of participants found their single session sufficient to address their concerns. At the time of the session, the majority (86%) of clients were rated by their therapists as “customers” regarding their motivational readiness for change.