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Understanding how HR systems work: the role of HR philosophy and HR processes
Author(s) -
Monks Kathy,
Kelly Gráinne,
Conway Edel,
Flood Patrick,
Truss Katie,
Han Enda
Publication year - 2013
Publication title -
human resource management journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.44
H-Index - 77
eISSN - 1748-8583
pISSN - 0954-5395
DOI - 10.1111/j.1748-8583.2012.00207.x
Subject(s) - work (physics) , knowledge management , management philosophy , key (lock) , information system , process management , business , management , computer science , engineering , economics , mechanical engineering , computer security , electrical engineering
Despite the proliferation of studies of HR systems, there are still substantial gaps in our understanding of how such systems actually work. This article, by focusing on the neglected areas of HR philosophy and HR processes in the composition of HR systems, and by using a qualitative, employee‐centred approach in the collection and analysis of data, provides new insights into the working of HR systems. Using data from interviews with 56 knowledge workers employed in the information and communications technology sector in Ireland and the UK, we explore employee‐level reactions to two different types of HR systems. We highlight the various ways in which HR processes interact with HR practices and the different outcomes that may result, and we identify the key role of HR philosophy in HR system operation.