Premium
Emotional intelligence, job satisfaction, well‐being and engagement: explaining organisational commitment and turnover intentions in policing
Author(s) -
Brunetto Yvonne,
Teo Stephen T.T.,
Shacklock Kate,
FarrWharton Rod
Publication year - 2012
Publication title -
human resource management journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.44
H-Index - 77
eISSN - 1748-8583
pISSN - 0954-5395
DOI - 10.1111/j.1748-8583.2012.00198.x
Subject(s) - psychology , job satisfaction , officer , social psychology , employee engagement , path analysis (statistics) , turnover intention , emotional intelligence , turnover , organizational commitment , public relations , management , political science , statistics , mathematics , economics , law
This study examines the effect of emotional intelligence upon the job satisfaction, well‐being and engagement of police officers in explaining their organisational commitment and turnover intentions. Survey responses from 193 police officers in Australia were analysed using partial least squares path modelling. As predicted, emotional intelligence leads to job satisfaction and well‐being, with positive path relationships leading to employee engagement and organisational commitment, thereby affecting turnover intentions. Organisational commitment was found to partially mediate the causal relationship between employee engagement and turnover intentions. The findings of this research have important theoretical and practical implications for police officer retention.