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Employee perceptions and their influence on training effectiveness
Author(s) -
Santos Amalia,
Stuart Mark
Publication year - 2003
Publication title -
human resource management journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.44
H-Index - 77
eISSN - 1748-8583
pISSN - 0954-5395
DOI - 10.1111/j.1748-8583.2003.tb00082.x
Subject(s) - perception , training (meteorology) , psychology , training and development , hierarchy , work (physics) , human resource management , applied psychology , human resources , knowledge management , management , engineering , political science , computer science , mechanical engineering , physics , neuroscience , meteorology , law , economics
Studies of the benefits of human resource development (HRD) for organisations have assumed a direct connection between training strategy and a hierarchy of performance outcomes: learning, behavioural change and performance improvement. The influence of workplace practices and employees' experiences on training effectiveness has received little attention. This study investigates evaluation strategies designed to elicit greater training effectiveness, and explores the influence of trainees' perceptions and work environment factors on this. Drawing on detailed case study findings, the authors highlight the importance of management practices, trainees' perceptions of the work environment and systems of reward in explaining behaviour change after training.