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Brief Report:Participant Satisfaction in an Adult Telehealth Education Program Using Interactive Compressed Video Delivery Methods in Rural Arkansas
Author(s) -
Bynum Ann B.,
Cranford Charles O.,
Irwin Cathy A.,
Denny George S.
Publication year - 2003
Publication title -
the journal of rural health
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.439
H-Index - 57
eISSN - 1748-0361
pISSN - 0890-765X
DOI - 10.1111/j.1748-0361.2003.tb00565.x
Subject(s) - cronbach's alpha , telehealth , gerontology , affect (linguistics) , socioeconomic status , ethnic group , internal consistency , medicine , rural area , psychology , medical education , nursing , family medicine , health care , patient satisfaction , telemedicine , clinical psychology , population , environmental health , psychometrics , communication , pathology , sociology , anthropology , economics , economic growth
Context: Rural Americans have less access than their urban counterparts to health promotion information Purpose: To assess differences in program satisfaction associated with age, gender, ethnicity, community size, and education among participants in an Arkansas adult telehealth education program that utilized interactive video technology Methods: A program evaluation instrument was administered to a convenience sample of 2567 people who participated in the program from 1996 through 1999 Findings: The evaluation instrument demonstrated adequate internal consistency reliability (Cronbach's alpha = 0.85) and construct validity. Older adults, blacks, American Indians, and participants from smaller rural communities and with a high school degree or less had significantly greater satisfaction (P<0.001 to P = 0.03) Conclusions: The findings suggest that socioeconomic and demographic factors can affect satisfaction with telehealth education programs

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