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Consumers’ Protection of Online Privacy and Identity
Author(s) -
MILNE GEORGE R.,
ROHM ANDREW J.,
BAHL SHALINI
Publication year - 2004
Publication title -
journal of consumer affairs
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.582
H-Index - 62
eISSN - 1745-6606
pISSN - 0022-0078
DOI - 10.1111/j.1745-6606.2004.tb00865.x
Subject(s) - internet privacy , privacy protection , business , identity (music) , consumer privacy , ftc fair information practice , information privacy , privacy policy , computer science , information privacy law , physics , acoustics
This article examines online behaviors that increase or reduce risk of online identity theft. The authors report results from three consumer surveys that indicate the propensity to protect oneself from online identity theft varies by population. The authors then examine attitudinal, behavioral, and demographic antecedents that predict the tendency to protect one's privacy and identity online. Implications and suggestions for managers, public policy makers, and consumers related to protecting online privacy and identity theft are provided.