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A Survey of Consumer Difficulties with the Homebuying Process in One Colorado Community
Author(s) -
WHITE BETTY JO,
BARCLAY NANCY A.
Publication year - 1981
Publication title -
journal of consumer affairs
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.582
H-Index - 62
eISSN - 1745-6606
pISSN - 0022-0078
DOI - 10.1111/j.1745-6606.1981.tb00719.x
Subject(s) - sample (material) , payment , marketing , psychology , process (computing) , actuarial science , business , computer science , finance , chemistry , chromatography , operating system
To provide a basis for homebuyer education, this study sought to identify difficulties related to the homebuying process. A questionnaire mailed to a random sample of 250 Colorado homebuyers requested them to indicate problems encountered during search, purchase, and first year of occupancy. They were also asked to identify their two most important homebuying problems and the perceived causes for these difficulties. An 80.4 percent response was realized, of which 153 were eligible respondents. The difficulties most commonly reported by the respondents were utility costs, foregone activities, mechanical system problems, necessary repairs or adjustments, delayed closings, and overlapping payments. Numbers and types of reported problems varied across sample groups categorized by buyer, search, and purchase characteristics. Implications for consumer education and further research are drawn from the study findings.