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SCM Involving Small Versus Large Suppliers: Relational Exchange and Electronic Communication Media
Author(s) -
Larson Paul D.,
Carr Peter,
Dhariwal Kewal S.
Publication year - 2005
Publication title -
journal of supply chain management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.75
H-Index - 92
eISSN - 1745-493X
pISSN - 1523-2409
DOI - 10.1111/j.1745-493x.2005.tb00181.x
Subject(s) - business , supply chain , focus (optics) , information exchange , industrial organization , marketing , computer science , telecommunications , physics , optics
SUMMARY This article develops and tests hypotheses on relational exchange and electronic communication media in supply chains involving small versus large suppliers. Through a combination of focus groups, e‐mail surveys and case studies, the article addresses the differences in relational exchange due to supplier size. Findings indicate significantly greater use of relational exchange and electronic communication media with large suppliers compared to small suppliers. The article offers solutions to reducing the relational and technological gaps between large and small suppliers.