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Insuring Quality: Purchasing's Role
Author(s) -
Newman Richard G.
Publication year - 1988
Publication title -
journal of purchasing and materials management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.75
H-Index - 92
eISSN - 1745-493X
pISSN - 0094-8594
DOI - 10.1111/j.1745-493x.1988.tb00633.x
Subject(s) - purchasing , quality (philosophy) , business , quality assurance , purchasing process , statistical process control , process (computing) , control (management) , process management , marketing , computer science , industrial organization , risk analysis (engineering) , artificial intelligence , philosophy , epistemology , service (business) , operating system
The increased emphasis on quality, coupled with Purchasing's role as a communication channel, has placed new requirements on the buyer. A knowledge of statistics, once considered to be the domain of Quality Assurance, is becoming a necessary tool for many buyers. Understanding the philosophy of statistical process control is a prerequisite to understanding a supplier's quality capability. This article looks at the basics of SPC and examines the indicators a buyer should look for in supplier quality evaluation.