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THE RELATIONS OF DAILY COUNTERPRODUCTIVE WORKPLACE BEHAVIOR WITH EMOTIONS, SITUATIONAL ANTECEDENTS, AND PERSONALITY MODERATORS: A DIARY STUDY IN HONG KONG
Author(s) -
YANG JIXIA,
DIEFENDORFF JAMES M.
Publication year - 2009
Publication title -
personnel psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 6.076
H-Index - 142
eISSN - 1744-6570
pISSN - 0031-5826
DOI - 10.1111/j.1744-6570.2009.01138.x
Subject(s) - psychology , conscientiousness , agreeableness , social psychology , counterproductive work behavior , personality , injustice , interpersonal communication , trait , interpersonal relationship , big five personality traits , organizational citizenship behavior , developmental psychology , extraversion and introversion , organizational commitment , computer science , programming language
In this diary study conducted in Hong Kong, we examined a theoretical model in which negative emotions serve as an explanatory mechanism through which daily stressors impact daily counterproductive work behavior (CWB). We further theorized that personality variables (negative affectivity, Conscientiousness, and Agreeableness) would exert cross‐level effects on the within‐person relationships. Hierarchical linear modeling results based on a sample of 231 individuals and 5,583 observations across 25 days provide partial support for the mediating role of negative emotions in the within‐person stressor–CWB relationships. Specifically, we found that negative emotions (a) partially mediated the within‐person relation of perceived ambiguity with CWB directed at the organization, (b) fully mediated the relation of supervisor interpersonal injustice with CWB directed at individuals, and (c) fully mediated the relation of customer interpersonal injustice with CWB directed at the organization. High levels of trait negative affectivity were found to strengthen the within‐person relation between daily supervisor interpersonal injustice and daily negative emotions. As expected, high levels of trait Conscientiousness and Agreeableness were found to weaken the within‐person relations of daily negative emotions with daily CWB directed at the organization and individuals.