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AN EXAMINATION OF IMPRESSION MANAGEMENT USE AND EFFECTIVENESS ACROSS ASSESSMENT CENTER EXERCISES: THE ROLE OF COMPETENCY DEMANDS
Author(s) -
McFARLAND LYNN A.,
YUN GUNNA JANET,
HAROLD CRYSTAL M.,
VIERA LUCIANO,
MOORE LORIE G.
Publication year - 2005
Publication title -
personnel psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 6.076
H-Index - 142
eISSN - 1744-6570
pISSN - 0031-5826
DOI - 10.1111/j.1744-6570.2005.00374.x
Subject(s) - psychology , interpersonal communication , nonverbal communication , impression management , social skills , wright , applied psychology , presentation (obstetrics) , impression formation , social psychology , assessment center , social approval , medical education , social perception , developmental psychology , perception , medicine , art , neuroscience , radiology , art history
We report 2 studies that examine how promotional candidates use verbal and nonverbal impression management (IM) tactics across several structured assessment center exercises that differ in the competency demands they place on candidates. Based on the competency‐demand hypothesis (Shoda, Mischel, & Wright, 1993a, 1993b), it was predicted that IM use would occur most frequently and have the strongest effects on assessor evaluations in exercises that place greater demands on candidates' interpersonal skills than in exercises that depend primarily on technical skills. In both studies, IM tactics were generally used more frequently and there was more variability in IM use for those exercises requiring candidates to display interpersonal competencies (i.e., the role‐plays and mock presentation) relative to the exercise that did not (i.e., the tactical exercise). The relationship between IM use and assessor evaluations was also influenced by the competencies assessed by the exercises, and IM use related to both interpersonal and noninterpersonal ratings of performance.