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MINIMIZING TRADEOFFS WHEN REDESIGNING WORK: EVIDENCE FROM A LONGITUDINAL QUASI‐EXPERIMENT
Author(s) -
MORGESON FREDERICK P.,
CAMPION MICHAEL A.
Publication year - 2002
Publication title -
personnel psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 6.076
H-Index - 142
eISSN - 1744-6570
pISSN - 0031-5826
DOI - 10.1111/j.1744-6570.2002.tb00122.x
Subject(s) - work (physics) , job satisfaction , job design , psychology , process (computing) , job performance , management science , computer science , social psychology , economics , engineering , mechanical engineering , operating system
Although cross‐sectional job design research highlights a tradeoff between motivational and mechanistic work design, the redesign literature is more equivocal. We develop a work redesign process that suggests the tradeoffs can be minimized if both motivational and mechanistic approaches are explicitly considered when work is designed and the ultimate outcomes of the design effort (e.g., satisfaction, efficiency, or both) are taken into account when work is redesigned. In a longitudinal quasi‐experiment, we examined how jobs can be differentially changed in terms of their motivational and mechanistic properties. Results showed at least partial support for all expected relationships. This suggests that the tradeoffs previously considered inherent in job design may not always occur, particularly if conceptual and methodological consideration is given to their minimization.